All our courses have been designed with careful consideration of the subject matter and involve the efforts and knowledge of professionals. Therefore, we don’t endorse returning/canceling courses.

In the event that you find course material beyond your understanding at any point in time, we’d be more than happy to take questions and provide clarity on the content. We also welcome feedback in such cases to make our educational content more understandable and accessible to our learners.

Technology, no matter how robust, can run into glitches at times. In case the above-described issue is encountered by you, please mail us on connect@bimhouseglobal.com with the proof of course purchase. We’ll get our tech team to look into the issue and resolve it as soon as possible.

We send the link to attend webinars before the webinar starts.

In many cases described in this question, the email with the link to attend may have landed up in your spam folder. Please check there once.

In case you still don’t find it there, please mail us on connect@bimhouseglobal.com with the proof of purchase for the concerned webinar/screenshot of confirmation mail in case of open (free to attend) webinars. We’ll try and get this resolved as soon as possible.

In any case, we’ll also send you the recording of the webinar as well in case you miss it/wish to go over it once again.

Don’t worry. We understand that users may miss the webinar due to last-minute meetings, classes, or unforeseen events. Therefore, we send a recording of the webinar as well over mail post its conclusion. You can watch the same and mail us any questions you want to ask the instructors.